Home GENERAL How To Cancel your MailChimp account

How To Cancel your MailChimp account

by Louis
Cancel your MailChimp account

Are you seeking a guided path to email marketing? MailChimp is an American platform that offers email marketing service through marketing automation that allows businesses to market and advertise through email. MailChimp is headquartered in Georgia, United States. Their services include curating campaigns for email marketing and offering a range of marketing tools for developers as well as freelance agencies.

An Overview of MailChimp

MailChimp is a marketing platform that provides users with solutions for managing, communicating with, and tracking interactions with customers and clients. The company was established in 2001 by Mark Armstrong and Ben Chestnut and managed to pave the path to being ranked No. 14 on Forbes’ 2021 Cloud 100. The company has recently been acquired by Intuit, a financial software company in California.

MailChimp provides users with a great user interface. They use this to send emails, manage subscribers, offer commendable tracking, set up auto-responders, create engaging email templates, target subscribers, and split test all the campaigns. MailChimp’s email marketing software offers a user-friendly platform with a variety of templates. Users can also code their own templates with their email builder. The MailChimp Creative Assistant will even design personalised emails based on brand. They also offer websites with built-in marketing tools, assistance with launching online store and they accept payment in direct debit, PayPal and credit cards.

If you are reading this, you are probably wondering how lengthy the steps might be for the cancellation of your MailChimp account and what the refund process is? Ideally you can contact their support team and find out or keep reading for quick and easy solution.

Don’t sweat! We have you covered with some easy steps that will get the job done! Nonetheless, there are a few pointers that require your attention before you do so. Once an account is deleted, it is permanently removed from the system. This means all account data is removed; including audiences and reports. Make sure to keep a back-up of your data in such cases. If you upgraded from a monthly account to a higher billing tier, you may owe an outstanding payment before you can close your account. “Pay As You Go” credits can be a perfect choice if you have fewer campaigns to send in the upcoming months. You can also turn off monthly billing by pausing your account on the Billing page and reactivate later.

How to Cancel MailChimp Account

1. Log in to your MailChimp account and click on your name to expand the panel, and select “Account”.
2. Click on the “Setting” drop down, and select “Pause or Delete Account”.
3. Choose the “Permanently Delete this Account” option and go ahead with the deletion process by selecting “Continue”.
4. Don’t forget to fill the exit survey, and then click on “Permanently Delete Account”.
5. Once you are directed to the “Confirmation Required” pop-up page, type Delete in all caps.
6. Click on the “Delete Your Account” option and your MailChimp account is closed.

Here is what you should know about MailChimp pricing. You may change from an unpaid marketing plan to a paid marketing plan only once over the life of your account. If your contacts grow significantly, the services will not be interrupted. Instead, you will see an additional charge on your bill. If this happens, remove any unused send limits to accommodate your new contacts. To upgrade from a Free Marketing plan to a paid one, you must purchase the upgrade immediately. If you wait, your remaining sends will be lost. Speaking of the refund policy, MailChimp does not have any refund terms unless an issue was caused by a “system malfunction”. There wont be any refund for prepaid amounts or reimbursement for unused Pay As You Go credits. For any clarification, you can call support at 1-800-4INTUIT (1-800-446-8848).


A reliable email marketing tool does wonders for any business by pivoting it to the right audience and unmatchable products and services that one cannot deny. However, to make the right choice of tool can be like finding a seed in grass. It can be tough to determine the best-suited tools as per your business. Nonetheless, with our instructions you will be able to close your account in an easy, hassle-free manner.

Related Posts