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O2 Czech Republic customer service

by Louis
O2 Czech Republic customer service

Find below the customer service details of O2 Czech Republic. Besides contact details, the page also offers a brief overview of the telecom company.

Head Office
Praha 4-Michle,
Za Brumlovkou 266/2,
Postal Code 140 22,
Czech Republic

Support
Phone: 800 02 02 02
Phone: +420 720 720 720

About O2 Czech Republic
O2 is the largest integrated telecom operator in Czech Republic providing voice, data and Internet services. The company was established in 2006 following the merger of Cesky Telecom and Eurotel. Headquartered at Prague, the company employs more than 4,300 to manage the operations. It has products that cater to both individuals and businesses. The Internet accessibility already has a 99% coverage across the country, making it the largest in the segment. That is not all, O2 is also the largest provider of IPTV service in Czech Republic. Many virtual operators use the O2 network to cater to their clients. Besides Czech Republic, O2 also offers mobile services in the Slovakian market. With the arrival of the advanced 5G, O2 is now focused on it’s deployment so users have access to super-fast speed and better-quality bandwidth.

Locate the nearest O2 store on the website for new connections or other assistance. Currently, there are more than 155 official stores spread across the country. If you are just starting, you can get a device for which you can pay through monthly installment. You will find smartphones from brands such as Apple, Samsung, OnePlus, Oppo, Xiaomi and Honor. For more savings you can bundle your mobile plan with Internet and television. Prepaid lovers can start a connection for as low as 150 CZK. The most basic prepaid card offers 1GB data each day and 50 restricted minutes of calls to other numbers. There is Go Unlimited to enjoy unlimited calling to numbers across other networks. Download the O2 smartphone app to keep track of usage or activate add-on packs. For recharge, you can set up auto payment through debit/credit card or instantly recharge on the website. You can also purchase scratch cards at authorized outlets or visit an official O2 store. The validity of the prepaid card is extended only by recharging. Travelling outside the country? Your number will automatically be activated for roaming. The call rates vary according to zone. You can exploring roaming packs to save on data or calls.

Need Internet at home? Once you submit a request, a technician will reach out to you if network is available at your location. There will be a one time activation fee to connect on the fiber optic network. You have Internet plans with speed of 50Mbps to up to 1000Mbps. Customers are given a O2 Smart Box modem with super fast Wi-Fi or 5G modem. The O2 Smart Box is touted to be a powerful modem that spreads Wi-Fi throughout the entire home. There are seven antennas that take care of the data transmission. The modem can be installed and set up with few simple steps. If you have an active O2 Internet connection, then subscribing to the television would not be a big deal. The basic O2 Television plan offers up to 65 channels. You can upgrade to enjoy more than 100 channels and most of them in HD quality. Additionally, you can pause, rewind and record your favourite show.

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