Home GENERAL Safaricom Customer Care Number and Contacts, Email

Safaricom Customer Care Number and Contacts, Email

by Louis
Safaricom Customer Care Number and Contacts Email

Contact Safaricom: Find below customer service details of Safaricom, Kenya, including phone and address. Besides contact details, the page also offers a brief overview of the telecom company. Reach the customer service below for queries, complaints or feedback.

Customer Support Team

PrePay: Call 100 (Free) Or +254 722 002100 (chargeable)
Email: customercare@safaricom.co.ke

PostPay: 200 (Free) Or +254 722 002200 (chargeable)
Email: advantage@safaricom.co.ke

Data Queries: mobileoffice@safaricom.co.ke

Online Support Team

Twitter – @Safaricom_Care and @SafaricomPLC

Facebook – www.facebook.com/SafaricomPLC

Careers and HR

Jobs and Internships – Log on to Career Portal and upload your CV and apply.

General Queries – hr@safaricom.co.ke (NO applications are processed over email, only through the PORTAL)

Anonymous Reporting Channel: Ethics hotline

Report secretly by:

Calling Toll free: 0800720009

Visit Website – www.safaricomethicsline.com

Email – Safaricom@ethics-line.com

Communications and PR Team

Email: prcomms@safaricom.co.ke (This is for media queries ONLY)

Phone: +254 722 003272

Safaricom Limited
P.O Box 66827, 00800 Nairobi
Website: www.safaricom.co.ke

CEO’s Office

Email: ceo@safaricom.co.ke

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