Home GENERAL Telia Denmark customer service contacts

Telia Denmark customer service contacts

by Louis
Telia Denmark customer service

Find below the customer service details of Telia Denmark. Besides contact details, the page also offers a brief overview of the telecom company.

Head Office
Holmbladsgade 139 2300,
Kobenhavn S, Hovedstaden,
Denmark

Support
Phone: +45 80 40 40 40 (general)
Phone: +45 88 96 65 39 (mobile)
Phone: +45 88 93 81 62 (broadband/TV)

About Telia Denmark
Telia is one of the largest telecommunications company in Northern Europe. In Denmark, it began in the year 1995 and since then has been offering mobile and Internet services through cutting-edge technology. While in 2016 it began the 5G testing, by 2021 it started rolling out the services across the country. Besides mobile, Telia Denmark offers landline, broadband and television services. Headquartered at Copenhagen, the company employs more than 800 to manage operations. Mit Tele and Call Me are two of its associate brands. As of 2020, the company catered to some 1.6 million customers, the majority being mobile users. The same year it also posted revenue of 5.5bn SEK.

New customers can check out the coverage map to see the 4G or 5G network availability in your region. Thanks to over 4,000 towers across Denmark users enjoy seamless connectivity. If you are just starting, locate a store nearest to you on the website where you can activate a new connection. You can either go for just a mobile subscription or one that comes with a new device. You can own a device from leadings brands such as Apple, Samsung, Nokia, Xiaomi or OnePlus. With option of installment, you can own a device without paying in full.

As for subscriptions, you have mobile plans for individuals, families and even children. There are 5G ready subscriptions to put you on the fastest network with higher data speeds. Along with a 5G plan, you also need a 5G-enabled device to get started. Mobile plans start for as low as DKK 190 with 3G data. Plans vary according to your data needs. For those who need broadband, you can subscribe for Telia Home Broadband that comes with free installation. Broadband is made accessible via cable TV, via optic fiber and through telephone jack.

You can get broadband connections with 100 Mbit to up to 1,000 Mbit speed. With fiber optic cables, you can enjoy an absolutely stable connection. Telia boasts of 100% broadband coverage across Denmark. If you don’t want a fixed broadband connection, you can choose mobile broadband through which you can browse or stream videos on the 4G network anywhere in the country. With an active mobile Internet subscription, you can travel anywhere across Europe and not worry about checking mails or watching a video.

For entertainment, users have the option to subscribe to Telia TV. There are plans that start with 14 channels to those that offer more than 50. You can connect with a TV box or enjoy content via an app or browser. And then you can watch your favourite channel on TV, mobile, tablet or computer. Existing customers can sign in to their account on web or app to see the active services or access bills. Payment of bills can be made online using Visa, MasterCard, JCB, DK or American Express cards. For queries or complaints on activation, payment, cancellation or others, reach out to the Telia Denmark customer service.

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