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Uber offices in Kenya and their contacts

by Louis
Published: Last Updated on
Uber Offices in Kenya

Uber offices in Kenya: Being the largest taxi-hailing app in Kenya, Uber is vitally vital to Kenyans of all walks of life. Users of Uber in Nairobi will not be able to view the phone numbers of drivers and drivers too will be unable to see the numbers of their passengers. This follows new privacy changes by Uber through the use of software to connect calls between a driver and a rider, that anonymizes both cell phone numbers. Drivers will now see the same contact number for each passenger that contacts them, and vice-versa. But where are the locations of Uber offices in Kenya and their contacts?

The cab company started operating in Kenya on 17th June 2015 and currently offers its services in Nairobi and Mombasa. It’s available for download on both Google Play Store and Appstore.

Uber offers three options, the Uber Chap Chap, Uber Select, and Uber X.  Uber select is the most expensive while Uber Chap Chap is the cheapest. Fares for Uber Chap Chap start at Ksh 100 while Uber X starts at Ksh 150.  Uber drivers are always fast in picking up and responding to requests, thus making it the most reliable taxing hailing company in Kenya.

Whether you are a driver or a rider looking for help from Uber, their support is always online 24/7 ready to provide assistance.  Below, we have listed Uber Kenya’s phone numbers that you should call just in case you are in an emergency / want to report an issue.

There are many reasons why you should contact Uber, but the primary reason is when you have an issue with their drivers. If a driver has wronged you, call any of the numbers provided above to raise your concern. You can also contact them when you have queries, especially if you wish to inquire about requirements to have your vehicle incorporated into Uber company.

Uber Kenya’s offices are located in Mombasa and Nairobi. To contact the company, you can use their phone numbers or visit their offices. Uber has a total of 4 numbers to use as listed below;

Nairobi Uber office Contacts

You can contact the Security unit on +254733700500

Uber ChapChap support, please contact: +254733641146

Mombasa Uber Office Contacts

You can contact the Security unit on: +254 733 636 80 or +254 733 700 501

There is no specific time to contact the company. Their numbers are open 24/7.

Also, if you wish to visit their offices, below are details about location and direction:

Mombasa Uber offices Location

Address: Rockwall Plaza, Links Road, Nyali, Mombasa.

Office hours: Monday – Friday: 9:00am – 12:30pm

Nairobi Uber offices Location

Address: The RiverFront, Prof David Wasawo Drive.

Office hours: Monday – Friday: 9:00am – 3:00pm

ALSO READ: How to become Uber driver in Kenya and Make money

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