Home INFOMATIVE Fonexpress Kenya branches and contacts, Paybill Number,Customer  Care Contacts

Fonexpress Kenya branches and contacts, Paybill Number,Customer  Care Contacts


Fonexpress is one of the best companies to buy smartphones from in Kenya.Below we provide a list of branches, contacts and paybill number

Fones Direct Limited Head Office

5th Floor, Abacus Business Complex Baba Dogo Road, Nairobi
Call us on +254 788 740000 /+254 722 740000
Email: sales@fonexpress.net / phones@brand.co.ke
Hours of Operation
Open from 8:30am to 5:00 pm on weekdays and 8:00am to 1:00pm on Saturdays

Closed on Sundays and Public Holidays

Fonexpress Service Centres

2nd Floor, Amee Arcade Parklands Road Westlands. Nairobi

Ground Floor, Kenya Cinema Plaza, along Moi Avenue, Nairobi

Call us on +254 720 628 628; Email: scadmin@fonexpress.net

Open from 8:30am to 5:30 pm on weekdays and 8:30am to 1:30pm on Saturdays

Closed on Sundays and Public Holidays


  • Fonexpress Downtown Inside Naivas Downtown, Moi Avenue & Kenyatta Avenue Junction- Nairobi
  • Fonexpress Embakasi at Quickmart Embakasi, Near KQ Pide Centre-Nairobi
  • Fonexpress Kitengela Inside Naivas Kitengela Mall
  • Fonexpress Moi Avenue On the Ground Floor, Kenya Cinema Plaza- Nairobi
  • Fonexpress Prestige On the Ground Floor, Prestige Plaza, Ngong’ road-Nairobi
  • Fonexpress Syokimau Inside Naivas Gateway Mall, Nairobi
  • Fonexpress Westend Inside Naivas Weslands-Nairobi
  • Phonelink Capital Centre Mall On the Ground Floor, Capital Centre Mall, Mombasa Road-Nairobi
  • Phonelink Garden City Mall On the Ground Floor, Garden City Mall-Thika rd-Nairobi
  • Phonelink Greenspan Mall On the Ground Floor,Greenspan Mall-Nairobi
  • Phonelink Junction Mall On the Ground Floor,Junction Mall-Nairobi
  • Phonelink Westland Square Mall On the Ground Floor, Westland Sq Mall-Nairobi
  • Phonelink Yaya Centre On the Ground Floor,Yaya Mall-Nairobi
  • Airtel Customer Care Shop, The Hub Mall, Karen-Nairobi
  • Fonati Imaara Airtel Customer Care Shop, Ground Floor, Imaara Mall Nairobi
  • Airtel Customer Care Shop, 1st floor next to the food court Nairobi
  • Fonati Koinage Airtel Customer Care Shop, Uniafric House, ground floor, Koinange Street Nairobi
  • Airtel Customer Care Shop, Parkside Towers, ground floor, Mombasa Road Nairobi
  • Airtel Customer Care Shop, Prestige Plaza,Ngong’ Road, ground floor Nairobi
  • Airtel Customer Care Shop,Sarit Center, ground floor, Westlands Nairobi
  • Airtel Customer Care Shop, TRM MALL ,2nd floor, next to NCBA Bank, Thika Road Nairobi
  • Samsung Experience Store, Westgate Mall, Ground Floor, Nairobi
  • Samsung Experience Store, Ground Floor, TRM Nairobi
  • Fonexpress Ruaraka Inside Naivas Ruaraka, Outering RD-Nairobi
  • Airtel Customer Care Shop, Mwatu wa Ngoma Street, next to Main bus park – Kamba Building Machakos
  • Fonexpress Limuru Inside Naivas Limuru Limuru
  • Fonexpress Machakos Inside Naivas Kiamba Mall Machakos
  • Airtel Customer Care Shop, At AS Energy petrol station, opposite Quickmart Tumaini Rongai


  • Fonexpress Kisumu at Mega City Mall, Kisumu Kisumu
  • Fonexpress Kisumu Inside Naivas Kisumu (CBD) Kisumu
  • Fonexpress Nyanza On the Ground Floor, Mega Plaza- Kisumu Kisumu
  • Fonexpress United Mall On the Ground Floor, United Mall- Kisumu Kisumu
  • Phonelink United Mall On the Ground Floor,United Mall-Kisumu Kisumu
  • Airtel Customer Care Shop, Picture Place, Oginga Odinga Streen Kisumu


  • Fonexpress Changamwe Inside Chandarana Airport Centre Mall, Changamwe Mombasa
  • Fonexpress Cinemax Inside Chandarana Nyali Cinemax Mall, Nyali Mombasa
  • Fonexpress Likoni At Likoni Mall,Mombasa Mombasa
  • Fonexpress Nyali Inside Niavas Nyali Center Mombasa
  • Phonelink Mtwapa Mall On the Ground Floor,Mtwapa Mall Mombasa
  • Airtel Customer Care Shop, Khamis Building, Moi Avenue Mombasa
  • Airtel Customer Care Shop, City Mall, 1st floor Mombasa


  • Airtel Customer Care Shop, Bargetuny Plaza-Eldoret
  • Airtel Customer Care Shop, Sonyaco Plaza – Glory Hotel building Homabay
  • Fonexpress Kakamega Inside Chandarana Holden Mall Kakamega
  • Fonexpress Kapsabet Inside Naivas Kapsabet Kapsabet
  • Airtel Customer Care Shop, Nenyon Building, ground floor Kericho
  • Fonexpress Echiro Inside Quickmart Echiro, Kisii
  • Airtel Customer Care Shop, Greenwood City Mall, First Floor, Meru
  • Fonexpress Nakuru Inside Naivas Westside Mall, Nakuru
  • Airtel Customer Care Shop, Supreme Plaza, Along Pandit Nehru Road- Nakuru
  • Airtel Customer Care Shop, Cedar Mall Nanyuki
  • Airtel Customer Care Shop, Opposite Bansi Mega Supermarket-Migori
  • Fonexpress Narok On the Ground Floor, Oltalet Mall- Narok Narok
  • Fonexpress Nyeri Inside Naivas Nyeri

Fonexpress has partnered with KCB Bank to offer smartphones and pay later.The give smartphones of up to Ksh 60,000 where repayment period is up to 6 months.

Below are the payment arrangements for the smartphones:

Phone Number: 0788740000 or email sales@fonexpress.net

Mpesa Paybill Number: 776611

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